Help and Contacts

We hope you find all the answers here on our website (check the FAQ section). Otherwise - don't hesitate to contact us.

Our Customer Service will be happy to help with any questions you may have during opening hours - Monday to Friday: 10am to 8pm (Western European time zone UTC + 00: 00).

You can contact the Vivasaudavel website through:


To speak to our Customer Service team, click on the Chat window in the lower right corner. If we are unable to help you at the moment, you can send a message or try to contact us in another way.


Send us an email to - we always try to answer all emails in less than 3 working days. Wait a little longer after weekends / holidays or during promotional periods.


+351 220 147 909 (Available Monday to Friday between 10am - 6pm GMT)


You can also contact us through our Social Media pages that you can find at the bottom of our page.


Fill out the form and click "Submit" to submit your question